Important: This page explains how to request deletion of your personal data
from Stylor Academy, including data shared through Facebook integration and MetaPay transactions.
1. Your Right to Data Deletion
Under data protection laws (GDPR, CCPA), you have the right to request deletion of your personal
information. We respect this right and provide multiple ways to delete your data from our systems.
Please note that some data may need to be retained for legal, regulatory, or legitimate business purposes
as outlined in our Privacy Policy.
2. What Data Will Be Deleted
When you request data deletion, we will remove:
- Your account profile information (name, email, bio, profile photo)
- Course enrollment and progress data
- Forum posts and comments (may be anonymized instead of deleted)
- Learning preferences and settings
- Communication preferences
- Analytics and usage data associated with your account
- Facebook integration data (login information, social interactions)
3. Data We May Retain
For legal and business purposes, we may retain:
- Payment Records: Transaction data for tax and legal compliance (typically 7 years)
- Fraud Prevention: Minimal data to prevent future fraudulent activities
- Legal Obligations: Data required by law or pending legal proceedings
- Anonymized Data: Aggregated statistics that cannot identify you personally
This retained data will be anonymized and cannot be linked back to your identity.
4. How to Request Data Deletion
Option 1: Self-Service Account Deletion
- Log in to your Stylor Academy account
- Go to Account Settings
- Scroll down to "Delete Account" section
- Click "Request Account Deletion"
- Confirm your decision and provide optional feedback
- Your account will be scheduled for deletion within 30 days
Option 2: Email Request
Send an email to our Data Protection Officer:
Email: [email protected]
Subject: Data Deletion Request
Include in your email:
- Your full name and email address associated with the account
- Reason for deletion (optional)
- Confirmation that you understand the consequences
- Any specific data concerns
Option 3: Facebook Data Deletion
If you accessed our services through Facebook Login or made payments via MetaPay:
- Visit the Facebook Apps and Websites settings
- Find "Stylor Academy" in your app list
- Click "Remove" to revoke access
- This will also trigger a data deletion request to our systems
- Alternatively, use our direct deletion callback URL:
https://styloracademy.com/api/facebook/delete-user-data
5. Deletion Process Timeline
1
Request Verification (1-2 business days)
We verify your identity and confirm the deletion request
2
Grace Period (7 days)
Account is deactivated but can be recovered if you change your mind
3
Data Deletion (up to 30 days)
Permanent removal of your data from our active systems
4
Confirmation
We send confirmation that your data has been deleted
6. Consequences of Data Deletion
Before requesting deletion, please understand:
- You will lose access to all purchased courses and materials
- Your learning progress and certificates will be permanently lost
- Forum contributions may be anonymized but could remain visible
- You cannot recover your account or data after deletion is complete
- Future purchases will require creating a new account
7. Alternatives to Full Deletion
Consider these alternatives before requesting full deletion:
- Account Deactivation: Temporarily disable your account while preserving data
- Privacy Settings: Adjust what information is visible to others
- Unsubscribe: Stop receiving marketing emails without deleting your account
- Data Download: Export your data before deletion to keep a personal copy
8. Third-Party Data Deletion
Our deletion process includes notifying relevant third parties:
- Facebook/Meta: Deletion of Facebook Login and MetaPay data
- Vimeo: Removal of video viewing analytics associated with your account
- Email Service: Removal from all mailing lists and campaigns
- Analytics Providers: Anonymization of usage data
9. Data Portability
Before deletion, you can request a copy of your data:
Email: [email protected]
Subject: Data Export Request
We will provide your data in a structured, machine-readable format (JSON/CSV) within 30 days.
10. Contact Information
For all data deletion requests and questions:
We aim to respond to all deletion requests within 72 hours and complete the process within 30 days.
This data deletion process complies with GDPR Article 17 (Right to Erasure), CCPA Section 1798.105,
and Facebook's Platform Policy requirements for user data deletion.